04026cam a2200385 a 4500 13400809 OSt 20110718135809.0 031112s2003 nyua b 001 0 eng 2003024348 0789023709 (alk. paper) 0789023717 (pbk. : alk. paper) DLC DLC DLC n-us--- Z711 .C66 2003 025.5/2 22 Cooperative reference : social interaction in the workplace / Celia Hales Mabry, editor. Binghamton, NY : Haworth Information Press, c2003. 290 p. : ill. ; 23 cm. "Co-published simultaneously as The reference librarian, numbers 83/84, 2003." Includes bibliographical references and index. User perspectives on staff cooperation during the reference transaction / Pamela J. McKenzie -- A product of social interaction : tag-team reference and workplace relationships / Michelle S. Millet -- Reference service in the context of library culture and collegiality : tools for keeping librarians on the same (fast flipping) pages / Lisa F. Lister -- The reference interview as partnership : an examination of librarian, library user, and social interaction / Celia Hales Mabry -- Interpersonal skills in the reference workplace / Lorraine J. Pellack -- Building a learning culture for the common good / Corinne Laverty, Melody Burton -- Crossing three bridges : linking librarianship and teaching across the P-16 educational continuum / Tracy L. Hull, Natalia Taylor -- Cooperative reference desk scheduling and its effects on professional collegiality / Valery King -- Cooperation in a multi-faceted reference department : blending resources, personnel, and services of reference, instruction, interlibrary loan, and government documents / Della H. Darby ... [et al.] -- Why social interaction and good communication in academic libraries matters / Maria Anna Jankowska, Linnea Marshall -- Cooperative reference and collection development : the Science and Technology Group at the University of Tennessee Libraries / Teresa U. Berry, Flora G. Shrode -- Improving reference services through a library website : strategies for collaborative change / Debra Engel, Sarah Robbins -- The role of cooperation in creating a library online tutorial / Eve M. Diel, Theresa K. Flett -- E-mail reference : improving service by working cooperatively / Sharon Ladenson -- Collaboration : the key to unlocking the dilemma of distance reference services / Sherry Hawkins Backhus, Terri Pedersen Summey -- Reference beyond the walls of the library : interacting with faculty and students in the 21st century / Connie Ury, Carolyn Johnson -- Collaborate or die! : collection development in today's academic library / James Cory Tucker, Jeremy Bullian, Matthew C. Torrence -- If they build it will they come? : cooperation and collaboration to create a customized library / Barbara J. D'Angelo -- A national laboratory and university branch campus library partnership : shared benefits and challenges from combined reference services / Karen A. Buxton, Harvey R. Gover -- When the walls came tumbling down : the development of cooperative service and resource sharing in libraries, 1876-2002 / Joseph E. Straw. Reference services (Libraries) 7133 Electronic reference services (Libraries) 7134 Reference librarians Professional relationships. 7135 Teams in the workplace. 7136 Academic libraries Reference services. 7137 Reference services (Libraries) United States. 7138 Hales-Mabry, Celia. 7139 Reference librarian. 7140 Table of contents http://www.loc.gov/catdir/toc/ecip0411/2003024348.html 7 cbc orignew 1 ecip 20 y-gencatlg lcc ART 51969 51943 0 0 lcc 0 0 GEN CPL CPL GEN 2011-01-14 Donation 30.00 0 Z 711.C66 2003 R26211K3232 2019-09-26 00:00:00 1 2011-01-14 BK