@book{58351,
	author = {Block, Peter.},
	title = {Flawless consulting :},
	publisher = {Jossey-Bass/Pfeiffer},
	year = {c2000.},
	address = {San Francisco :},
	edition = {2nd ed.},
	url = {http://www.loc.gov/catdir/bios/wiley043/99006430.html}
}