@book{61338,
	author = {Showkeir, Jamie, and Showkeir, Maren,},
	title = {Authentic conversations :},
	publisher = {Berrett-Koehler Publishers,},
	year = {c2008.},
	address = {San Francisco, Calif. :},
	url = {http://www.loc.gov/catdir/toc/ecip0817/2008018072.html}
}