000			04026cam a2200385 a 4500
001			13400809
003			OSt
005			20110718135809.0
008			031112s2003 nyua b 001 0 eng
010			_a 2003024348
020			_a0789023709 (alk. paper)
020			_a0789023717 (pbk. : alk. paper)
040			_aDLC _cDLC _dDLC
043			_an-us---
050	0	0	_aZ711 _b.C66 2003
082	0	0	_a025.5/2 _222
245	0	0	_aCooperative reference : _bsocial interaction in the workplace / _cCelia Hales Mabry, editor.
260			_aBinghamton, NY : _bHaworth Information Press, _cc2003.
300			_a290 p. : _bill. ; _c23 cm.
500			_a"Co-published simultaneously as The reference librarian, numbers 83/84, 2003."
504			_aIncludes bibliographical references and index.
505	0		_aUser perspectives on staff cooperation during the reference transaction / Pamela J. McKenzie -- A product of social interaction : tag-team reference and workplace relationships / Michelle S. Millet -- Reference service in the context of library culture and collegiality : tools for keeping librarians on the same (fast flipping) pages / Lisa F. Lister -- The reference interview as partnership : an examination of librarian, library user, and social interaction / Celia Hales Mabry -- Interpersonal skills in the reference workplace / Lorraine J. Pellack -- Building a learning culture for the common good / Corinne Laverty, Melody Burton -- Crossing three bridges : linking librarianship and teaching across the P-16 educational continuum / Tracy L. Hull, Natalia Taylor -- Cooperative reference desk scheduling and its effects on professional collegiality / Valery King -- Cooperation in a multi-faceted reference department : blending resources, personnel, and services of reference, instruction, interlibrary loan, and government documents / Della H. Darby ... [et al.] -- Why social interaction and good communication in academic libraries matters / Maria Anna Jankowska, Linnea Marshall -- Cooperative reference and collection development : the Science and Technology Group at the University of Tennessee Libraries / Teresa U. Berry, Flora G. Shrode -- Improving reference services through a library website : strategies for collaborative change / Debra Engel, Sarah Robbins -- The role of cooperation in creating a library online tutorial / Eve M. Diel, Theresa K. Flett -- E-mail reference : improving service by working cooperatively / Sharon Ladenson -- Collaboration : the key to unlocking the dilemma of distance reference services / Sherry Hawkins Backhus, Terri Pedersen Summey -- Reference beyond the walls of the library : interacting with faculty and students in the 21st century / Connie Ury, Carolyn Johnson -- Collaborate or die! : collection development in today's academic library / James Cory Tucker, Jeremy Bullian, Matthew C. Torrence -- If they build it will they come? : cooperation and collaboration to create a customized library / Barbara J. D'Angelo -- A national laboratory and university branch campus library partnership : shared benefits and challenges from combined reference services / Karen A. Buxton, Harvey R. Gover -- When the walls came tumbling down : the development of cooperative service and resource sharing in libraries, 1876-2002 / Joseph E. Straw.
650		0	_aReference services (Libraries) _97133
650		0	_aElectronic reference services (Libraries) _97134
650		0	_aReference librarians _xProfessional relationships. _97135
650		0	_aTeams in the workplace. _97136
650		0	_aAcademic libraries _xReference services. _97137
650		0	_aReference services (Libraries) _zUnited States. _97138
700	1		_aHales-Mabry, Celia. _97139
730	0		_aReference librarian. _97140
856	4	1	_3Table of contents _uhttp://www.loc.gov/catdir/toc/ecip0411/2003024348.html
906			_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg
942			_2lcc _cART
999			_c51969 _d51943