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The mediation process :

Moore, Christopher W., 1947-

The mediation process : practical strategies for resolving conflict / Christopher W. Moore. - 3rd ed. Upd. and Rev. - San Francisco : Jossey-Bass Publishers, c2003. - xiv, 599 p. : ill. ; 24 cm. - .

Includes bibliography and index.

ISBN: 0787964468

LCCN: 96009959

LC Class. No.: HM136 / .M684 2003

Dewey Class. No.: 303.6/9

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